Questions and answers
Documents, bookings, service, tires and vehicles.
Short answers for common situations. Always confirm changeable details such as price, time and availability with the relevant team.
How do I book a vehicle inspection?
Click “Book inspection”, choose the vehicle type, day and a free time slot, then enter your name and mobile number. The slot goes straight into the station's calendar and you see the confirmation on screen.
How far ahead can I book online?
Online you see free slots for today and the next 4 days. For a later date, or to change or cancel a booking, call 021 500-400.
Can I calculate registration costs before I arrive?
This version is not connected to the production calculator. Have the registration certificate ready and call the inspection team for the exact amount based on the vehicle and current price list.
Are the documents the same for every registration?
No. The list depends on whether you are renewing, changing ownership, changing vehicle details or registering it for the first time. Confirm your case before visiting.
What should I include in a service request?
Describe what you noticed, when it happens and whether a warning light is on. Speed, engine temperature or driving conditions may also help. You do not need to identify the fault yourself.
When should I avoid driving to the workshop?
Smoke, a burning smell, substantially weaker brakes, instability or serious tire damage may be safety-critical. Stop when it is safe and get professional advice before continuing.
Can every damaged tire be repaired?
No. The position, size and type of damage, together with the tire's condition, determine whether a repair is safe. A technician decides after inspection.
Do you offer tire storage?
Tire hotel is listed as part of the tire service. Capacity and times can change, so confirm them with the tire team before visiting.
How does the vehicle buying or import questionnaire work?
It asks about budget, use, annual mileage, powertrain, body style and priorities. It then creates a summary for the sales team. Automatic submission is not connected yet.
Is a listed vehicle definitely available?
Availability changes and must be confirmed by the sales team. A sold vehicle should never be shown as available.
Where is AC Bugarski?
Vehicle inspection, service, tires and vehicle sales are at 3 Ohridska Street in Novi Sad. Open the contact page for the map and navigation.